Returns & Exchanges
- No refund/return items.
- We DO NOT accept bikini & underwear in returns or exchanges for hygiene reasons.
- Request of exchange & ship back of items must be made within 2 days after receiving your package.
- Exchange size only. We are unable to provide exchanges for a different color or style. if the size you are requesting is low in stock or sold out, your return cannot be processed as an exchange.
- Exchange does not applied for international shipping.
- Excluding shipping fees. Customers are responsible for any additional costs required to exchange their item.
- All exchange items must be in the original packaging, unworn and in original condition with all tags attached.
- Items to be sent back to Jakarta (address will be provided) and we will send the new items within 1-3 working days max., after we received your items.